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All programs · Renewal & expansion

32 leadsRenewal & expansion· 4 stagesLast edited yesterday

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Playbook

The pricing, objections, and voice the AI follows when replying for this program. Pricing differs by product — keep this scoped to the inbox manager you're editing.

Pricing

Edited by Leah Gomez · Apr 28, 2026

Career Launchpad is priced on a per-student-served basis with annual minimums.

Starter: $14,000/year. Up to 1,000 students served. Single program, single campus.

Growth: $36,000–$84,000/year. 1,000–5,000 students. Multi-program, optional Capstone bundle.

Enterprise: $96,000+/year. 5,000+ students, multi-campus rollout. Custom branding and SSO.

Anchor on placement velocity (cost-per-placement, not list price). Decision-makers respond to "we cut your cost-per-placement by 40%" much better than to per-unit pricing. Always lead with their current numbers.

Objection handling

Edited by Marcus Thomas · Apr 22, 2026

"We don't track placement velocity, so we can't compare." That's the wedge. Offer a free baselining engagement — we run their last cohort's data through our model and show them where time is being lost. 80% convert from baselining to pilot.

"Career services is small / under-staffed." Career Launchpad is built for under-staffed teams. Our typical buyer has 1–2 FTEs serving 10,000+ students. We're force-multiplier software, not headcount-add software.

"This is just another job board." It is not. Job boards are discovery; Launchpad is placement-velocity tooling. Frame around the funnel: applications → interviews → offers → accepted offers. We optimize the bottom three stages, not the top one.

"We're committed to Handshake." Great — keep Handshake. We sit downstream and don't compete with the discovery layer. Many of our customers run both.

Common questions

Edited by Leah Gomez · Apr 19, 2026

"What's the typical placement velocity improvement?" 40–60% reduction in cost-per-placement within two semesters. Heritage State's case study has the most defensible numbers — share that deck.

"How do students get matched to opportunities?" Hybrid: students self-apply via the portal, AI surfaces relevant matches based on profile + work-history fields, advisor can override.

"Does this integrate with our SIS?" Roster sync via SFTP or API. Banner, Workday, PeopleSoft all supported. Real-time SIS integration on Enterprise tier only.

"What metrics will career services see?" Placement velocity dashboard (the headline), funnel-stage conversions, employer engagement scores, equity-of-access reporting (placements broken down by demographics).

"Can students access from mobile?" Yes — full mobile web. Native apps planned for FY27 but not currently.

Competitor positioning

Edited by Marcus Thomas · Apr 14, 2026

Handshake — Discovery layer; not a competitor for Career Launchpad. Position as "downstream of Handshake."

Symplicity — Legacy career-services suite. Strong on event management, weaker on placement-velocity tracking. We win on outcomes reporting depth.

12Twenty / VMock — Strong on resume tools and interview prep. We integrate with both via API. Position around full funnel vs. point tool.

Internal Excel/Salesforce — Most career-services teams track placements in spreadsheets or homegrown CRM views. We replace that with proper analytics. Easy displacement when the team turns over.

Discovery questions

Edited by Leah Gomez · Apr 25, 2026

Lead with their current pain, not our features:

1. "How do you measure career-services success today? What does the dashboard you show the provost contain?"

2. "What's your current cost-per-placement? Even an estimate."

3. "Where in the funnel are you losing students — applying, interviewing, or accepting?"

4. "How much of your team's week is spent on data wrangling vs. actual student support?"

5. "Are equity-of-access metrics part of your reporting? If yes, how do you generate them?"

6. "What's the trigger that would make this feel urgent — board reporting? FTE turnover? Budget cycle?"

Always identify: economic buyer, current cost-per-placement (or absence thereof), reporting cadence, equity/DEI pressure.

Voice & tone

Edited by Marcus Thomas · Apr 08, 2026

Career-services audiences are operationally-minded and time-poor. Be brief and tactical.

Use placement-services vocabulary: "cohort", "placement", "yield", "funnel", "advisor caseload". Avoid academic vocabulary that's at home in faculty conversations but feels off here.

Numbers, not adjectives. "Reduces advisor caseload by 30%" beats "dramatically improves productivity."

Email length: 80–120 words for cold outreach. Career-services VPs read 60+ emails daily — be the easiest one to act on.

Use questions that surface metrics. "What's your current cost-per-placement?" beats "how is your placement going?"

Reference DEI/equity data when relevant. Many career-services leaders have explicit equity mandates from senior leadership.

Don't say

Edited by Leah Gomez · Apr 17, 2026

Career-services audience tripwires:

— "Job board" — we are not. Correct gently if they describe us this way. — "Replace your team" — career services is not the problem; data wrangling is. — "Easy" — placement work is hard; don't trivialize. "Faster" or "less manual" is fine. — Never quote per-student pricing in writing. Always frame in cost-per-placement terms.

Never imply features we don't have: — No native job-posting feature. We are NOT a job board. — No LMS replacement. We are placement tooling. — No interview-coaching content. We integrate with VMock for that.

Never: — Compare directly to Handshake by name in writing. Verbal only — "you can keep your discovery layer" is the on-record framing. — Promise specific cost-per-placement reductions in writing without case-study attribution. — Discuss equity/DEI claims without our compliance review for that customer's specific use case.